My Tracking no. was not working. Why pimax disregard this issue?

Hi pimax.
I found many people have same question.
We got tracking number but it was invalid.
Pimax never answered about this issues. You can find this topics at Support forum.
Why pimax disregard this issue?
We are wating for long time. So time is not a matter. We can wait.
We want to know where is our headset and why track number is not working.

@anon74848233 @Sean.Huang @Doman.Chen @Alan.sun

Just tell us something please

@SweViver @Matthew.Xu @PimaxUSA