Really forward looking to what @mixedrealityTV has to say about the issue. Although comparing things from memory is hard, especially when there’s 2 years in between, it’s going to be interesting if he thinks that blurriness is something ‘new’ that wasn’t there 2 years ago.
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Quick question to @VR-TECH and @john2910, did you also receive that little USB stick with the Display Improvement files? I was explicitly told to use the ones from that stick instead of downloading those files from within Compass. After I did, the picture looked WAY better than before and that solved the problems for me.
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Hello there,
There was no usb stick…
But we needed to download the files…
But the dirty lens look and low sharpness you must have also,even with that file on your usb stick…
Also the vertical field off view was not that great…
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What USB stick? How does the USB Stick looks like? As far I know there is none in the box?
Well, if that is what they told you, they have a big problem communicating to its users, “if” that is the case. Why would they not say that. They keep saying to download the latest optimization.
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In my box there was a USB stick with the StarVR logo on it. It also had a readme file that said I should import the files on the stick for the Display Optimization. I checked it before applying and after applying and it was a big difference. I will have a call scheduled with StarVR on Monday and I will ask if the USB stick is added to all the boxes.
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Sebastian, I will say this. If that is that case, that will make me quite mad. I have been troubleshooting this headset for a week and sent email tickets to them. They “Never” said anything about a USB optimization.
Can you send us that file so we can try?
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Let me look inside the box again. Be back
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you dont have it… believe me… i didnt also.
But you realy think those files are that big off a difference with the one you downloaded? I dont think so…
Also the horizontal field off view was less then my valve index?
I do. Ben from Road to VR on a test had a in issue and a StarVR rep installed something that solved the issue.
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If that is hardware unit calibration data, contained on that stick, I imagine it should not by any means be useless…
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If that image calibration indeed works, it is messed up for StarVR not to send it to two paying customers but to a reviewer and not say anything about it
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If there are “calibration” data, they may as well work only on the very same headset they were produced for.
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The Compass software have the ability to import or export calibration data.
What is worrisome to me is knowing that to achieve best picture calibration it is required a company kept special calibration file, while customers not having that option of accessing it.
I can not wrap my brain around this.
I just sent StarVR an email about the USB calibration data that we didn’t get.
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Yeah I wonder if they have somehow stored the calibration info for each serial and that we can thus get a new file from them based on a serial. Or the alternative would be to have to send back the headset I guess …
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All the units are the same except the H701 units, we have the H702 units
Edit: The H701’s have some variation hardware that software of the H702 won’t work. Whatever Sebastian got on that USB should work on all our headsets
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Yeah but I assume that calibration is done based on the small differences between panel properties (mura for example), panel placement and lens/placement. I always understood that how the big guys do it (htc etc). So in that case your calibration file would be different than mine and also therefore would be useless for me.
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My assumption is that these files contain Mura calibration profiles for different display revisions. I read again what @john2910 and @VR-TECH wrote, and “Dirty Lens” look sounds pretty much exactly like Mura. Something that needs careful configuration, especially for OLEDs. After I installed those files, Mura was gone.
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Yeah could also very well be revision based indeed. Which would be hopeful
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Actually no, Mura is inconsistency of color and that usually happens on the manufacturing level and can not be fixed by software. . What we have a static layer of dirt, that is not Mura
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But doesn’t a mura calibration post process the image to make up for the difference in color inconsistencies between pixels?