I have a problem with my pimax 5k + 144Hz that I received yesterday. my headphones only connect and disconnect from the usb which are called DFU in FS mode. I try all the ports on my pc it’s always the same. I also reload the software nothing to do. and the pimax LEDs flash blue green red without stopping. on the software I have the error code 10500.
Go to the help tab and press diagnose this will check application integrity.
It might be an idea to install pitool 144 then upgrade. If you only just installed a newer version might be missing components. The above diagnose should tell us.