My pimax crystal just died

1

my pimax crystal just died. no lights in the led panel. tryed swaped batteries and restart the pc. re install pimax play . its dead even when i try to use aio mode. still dead

anny one have some tips?

2

i bought it 7 july 2023 is it still warranty on this? @PimaxQuorra ?

3

Please file a support ticket and share the ticket number with me.
I’ll take a look into it with our tech support.

4

I think the ticket nr is 74957.

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5

Thanks! I’ve left a note for tech support, and they will be in touch with you shortly.

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