Thank you for your support and patience for waiting!
As to Kickstarter pledges, we have shipped all kickstarter headsets to those backers who have already confirmed the delivery details (address & headset type) with us on 15th March. But there are still 394 backers whose delivery information is not complete. We will reserve the 394 headsets in our overseas warehouses, and once we got the final confirmed delivery information, we will ship out ASAP.
As to preorder shipment, all the orders before 17th March are going to be shipped out by 25th March.
Here is the table of detailed information on shipping and production for kickstarter backers and preorder customers:
In stock(Oversea warehouse): We will ship out the headsets from overseas warehouses in 3 days, and then will prode you the tracking number.
In transit to overseas warehouse : The logistics period normally takes 7-10 days toward overseas warehouse
Producing: Orders will be shipped out before 25th March(The orders before 17th March).
The shipped headsets can cover all confirmed Kickstarter and most preorders’ requests, we will keep shipping preorder headsets and improving tracking service.
Hi @anon74848233, thanks for the update!
I am very glad to hear that now the headsets have already been sent accurately to everyone who has everything in order with personal data and address.
But I have to ask about my 8K: did you send my 8K (Backer number # 2983) and is everything OK with my data and address? (despite the fact that my profile with my data was filled back in November / December, I still sometimes doubt this)
“…we have shipped all kickstarter headsets to those backers who have already confirmed the delivery details (address & headset type) with us on 15th March.”
I never received anything to confirm delivery details on March 15th. I have however confirmed previously on two separate occasions.