Keep getting "confirm address" emails even after confirming multiple times

@PimaxQuorra

I’ve confirmed my address a few times but am still getting sent emails telling me to confirm again. I just want a verification from Pimax that I’m good.

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Hello,

You might need to share the order number to us, so that we could help you to verify this.

Sincerely,
Quorra.Pimax

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Sorry order number is SO8887

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I checked your order and the address has been confirmed successfully on 2019/12/31.

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Ok great thank you :slight_smile:

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Could you check mine too @Miracle ? Order SO5130

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It shows that the qualification review is abnormal, please submit a work order to the customer service department for processing, this is my suggestion

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What do you exactly mean?
Could you please help me…

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This is the link to submit the ticket:

@Miracle, Could you please check order SO5678 for address confirmation. Thank you

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There is no problem with your order date

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@Miracle
Please help confirm SO7644, once a refund because of the freight and change the date
Thank you for your hard work

There is no problem with your order

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The problem has been solved, please rest assured that there is no problem with your order

So the 8kx(with deluxe headphone) gonne be send now?

Next week,need time to arrange, please understand

Please look at my new topic,now they want me to pay 100 more! @Miracle
They are losing it…

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@Miracle please can you check mine also? Everytime I confirm another email requesting confirmation is sent to me.

SO5420

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@Miracle Same here still have New email when i confirm
SO10578

@Miracle Same here as well
Eyetracking order: SO18593
8KX Order: SO14047