Is the Pimax 8KX cable out of stock?

I’m having trouble turning on my Pimax 8KX. During installation I connect the DP cable, but the setup program does not detect the VR headset, despite its light being on. I think it’s a problem in the DP cable. I’m looking online for a replacement cable, but everywhere I go I get an out of stock message.

Is this cable really out of stock or am I just looking in the wrong places on the internet? If it is out of stock, is there an estimate of when it will be back in stock?

We have both standard and optical cable in stock.

Ordered.

Thanks!