Hello,everyone.
Here is a description of the indicator light.Details are as follows.
Red:The DP interface is not plugged in or the power adapter is not connected.
Green:Helmet normally connected.
Purple: Parallel projection is turned on.
Blinking: DFU mode (please contact technical staff).
More please check this link: http://piplay-us.pimaxvr.com/PiTool_User_Manual_en.pdf
Sorry i don’t speak very good English. I’ve tried several different ways to fix my problem. My problem is that my Pimax headset isn’t being detected by the lighthouse/s. We deleted the lighthouse folder but that didn’t seem to do anything. I’d appreciate if you could help me out that would be great! Also, do i need to have both of the lighthouses or can I only have one?
You can use both 2 lighthouses and only one if you like.
ok but i still have the problem not tracked
1 LH or 2 LH don’t still sing no tracking
you can create a ticket on support: https://pimaxvr.com/pages/feedback
we will check your issue asap.
i did but the ask me log but i dontknow what are the toaking abaut
what is your ticket number?
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sean huang changed the status to 执行中.
sean huang commented:
dear backer,
Please leave the log for us, we will let RD to analysis.
tks to support pimax!
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This is shared with federico m caruso.
PIMAX VR, powered by [Pimax](file://pimaxvr.com), sent you this message.
ok,Is it possible to remote control to you via teamviewer application?
yes if you cAN PLEASE LET ME KNOW WHAT TO DO
543 090 338 ps 9870 tk
you
Marcello, are you close from base station ?
needs 2 meters to detect .
wow Doman is the man grazie mille agane
hey Doman.chen it duing agan not tracking
we can check again when you are available.
hey sorry her
e it is the teamv
me31y4
