How to Upgrade Pimax Controller to Index Controller?

i live in thailand and now i pre-order 300$ pimax controller + 35$ shipping at March, 2019.

i hear pimax controller and lighthouse very long development and can ship around
middle next year . it so long for i can wait it

i see upgrade plan 279 = 335 + 279 = 614 i think it very poor price because
if i buy direct index = 149*2 + 279 = 577 . it cheaper than pimax

by the way. now i can’t see upgrade plan in pimax shop.

i dont know how i upgrade.

or another way how to refund it.

if you know please tell me. thank you.

5 Likes

This is of interest to me as well, as I would prefer to upgrade to the Index controllers rather than trust that PiMax can produce a functional controller within a realistic timescale.

5 Likes

Also interested in the Backer controllers and base station upgrade.
I didn’t see it in the shop, where Plans A,B,C and D are listed.

4 Likes

Yeah, where do we sign up for Plan F?

I think we refund. And buy index by themselve is cheeper and faster (im pre-order)

Yes, you can choose to apply a refund and buy it from index. Thank you.

I believe the shipping of the basestation takes quite a while. How does pimax know which costumer are not plan to upgrade? I don´t believe they look for. Is it necessary for each backer to write a message to the service team to let them know if they want to upgrade or have their purchased items?

3 Likes

That’s right. We didn’t receive any message with option to do it right now. What is Pimax waiting for? @ Matthew.Xu

I am in the same boat here… Paid the 300 deposit… recieved the headset… but its totaly useless for me without controllers and stations. It has sat in a box for over 6 months already never used. Need to find out this week or I have to cancel/ask for refund for the deposit.

Black Friday is coming up and Steam items sometimes go on sale… Funny thing is shortly after i recieved my headset, they put it on Amazon for 100bux less then i paid for it. Currently feeling a little ripped off to be honest. Especially when the deal they offer is more expensive then the retail

Matthew.Xu

1 Like