After I updated the firmware 294. HMD led turned to DFU mode. So I used DFUupgrade to reset my 8kx firmware with CMD,
it seems be succeed to update but now the LED turns to steady white.
And When I check Device Manager for USB connection. it doesn’t recognize it like below
after that I uninstalled the device and execute stm_dfu_3040_64.exe file in C:\Program Files\Pimax\Runtime\dfudriver
but it doesn’t do anything.
I tried to make my 8kx as DFU mode but I cannot make the 8kx as 8k,5k+ does from sweviver video.
Which firmware file should I install for 8kx? Maybe I installed wrong firmware.
Please help me.
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Did you remember to try flashing with DP disconnected as per the release info?
You may need support’s help @Alex.liu
Also try redownloading and reflash firmware if able.
2 Likes
Yes I installed the firmware while disconnecting DP.
Can you give me a link that has instruction to follow and reflash firmware. I cannot find it for 8kx.
Instruction from sweviver video is helpless for 8kx. I cannot turn off HMD while it connects to usb
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Miracle
4
Please submit a ticket description question so that the technical support customer service can reply to you.
Miracle
5
8kx USB is power supply, you can treat it as power supply.
Thanks for reply i fixed the issue by helping from CS.
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system
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7
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