It says that I need to upload documents there for identification. Which documents do I need to upload?
I made an additional payment for Cloth strap * 1 and Face cushion * 1 in the amount of $ 15.
But I don’t know where I should find the payment confirmation PDF. I checked all the letters from Kickstarter, there are no PDF attachments.
Can I just attach a screenshot from Kickstarter, where does it indicate how much I paid in total, and the last 4 digits of the card number?
@PimaxUSA What feedback will there be if our “proof” is deemed insufficient? I attached a screenshot like in the OP but now I see you mentioned the receipt. Do I need to make a ticket or something?
Also, how’s the Index controller/LH shipping going? Have those started to leave the office yet?