My pimax 8k is display error, Please look at the image, A horizontal line is in the center of the screen
Please tell me how to improve it
1 Like
Try to reboot the HMD in the HMD tab of PiTool.
If that doesn’t work, try restarting the PiServiceLauncher service (Ctrl-Alt-Del -> Task Manager -> Services -> Right click PiServiceLauncher and choose restart).
1 Like
And if that doesn’t work, turn off the headset (unplug the power at the input to the Pimax cable), then reboot your computer, and finally (after booting into Windows) plug the power in.
I’ve had this issue (only) once and the procedure above fixed it.
2 Likes
Thx Reply
I tried that method but it did not work well
2 Likes
The lamp of the main unit does not light green
I’m not sure exactly what that indicates, but it sounds a problem.
Power supply of main unit
Does the led show red? You have said suspect psu of headset? Are you able to try another 12v 2amp psu?
That is not possible.
Please let me know other ways
The vr headset lamp does not turn green.
1 Like
You may need to submit a support Ticket. To do so you need to create a support account.
With the wall adapter plugged in is the led Red? If so does the headset get detected by pitool?
what does it then?
did you read about the led’s in the pitool manual?
red / green / purple and blinking (3 color) are mentioned there
when not connected to the pc but powered it should be red, if you connect it to the pc what happens next?
Is detected
The lamp has become green
I have a problem with my display
looks like you should contact pimax support, if the headset is running (led green) and you have the latest pitool and nvidia driver then it will be hardware related
2 Likes
