Last night, after I turned the audio volume down (can’t remember what program I was in) I noticed that the volume for the HMD speakers got stuck down at a very low level, even though the system reported that the USB audio level was at 100%. I tried various different programs, launched through Pimax Experience and SteamVR. I tried adjusting the volume with the HMD arrowhead buttons, and using the Windows audio control.
My normal Windows audio through headphones was fine.
Eventually I rebooted the HMD though PiTool, and that fixed it, suggesting that it is a hardware/firmware issue. I’d like to report it as a bug, but I can only find bug reporting threads for Pimax Experience and PiTool.
What is the best way to do so? Raise a support ticket? Has anyone else had this problem?
I had audio issues on my first attempt after .60 update. Got it worked out and works now when I launch games and it mirrors correctly. It did seem to mess things up at first.
The symptoms were that after turning the volume down in the HMD audio, the volume got “stuck” at a very low level, even though the system volume for the USB Audio device showed as 100%. Normal Windows audio output through headphones was OK. HMD audio volume was restored after using PiTool to do a HMD reboot.