With my Crystal,i have constantly an errorcode “10600”,diplay port Failure.
Have you a solution?
Thank you.[quote=“exterm24, post:1, topic:11311, full:true”]
Just got my Pimax 5K+ followed the instructions by installing pitool, updated pitool to latest version, and plugged HDM in. Pitool gives me error 10600 saying HDMI/DP is disconnected and the HMD has a solid red light. I have tried unplugging and plugging in all cables and reinstalling pitool multiple times and tried pitools versions 76, 84, and 90. I even flashed the firmware according to Sweviver’s instructions but still get the same error. Strangely the headphones and microphone on the Pimax 5K+ work fine because I can hear audio through the device and see mic levels move appropriately. But pitool just keeps telling me the HDMI/DP is disconnected.
I have an Nvidia gtx1080 with the latest drivers installed.
Anybody have any suggestions to get pitool to recognize the headset and remove this error code? Thanks
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Well my problem was with the 5K+ not the Crystal but the solution to the above problem was to send the hmd back to pimax and get a new one. I suspect the problem was actually with the cable but this was really early on after they first started sending headsets to kickstarter backers so they spent a bunch of time trying to remotely troubleshoot before that.
I have the Crystal as well BTW and it was very plug and play compared to the 5K+ so not sure I can help much. Try reseating the cable a couple times or try on a different computer if you have access to one. That is really all I’ve got. Sorry I’m not more help.