Crystal - Controllers lose tracking after working once

Pimax Hardware Pimax Crystal
1

Since updating to: V1.3.0_au905
And Controllers: 0.8.22.

After going through the room set up process it works once. Then, after one session, hands are no longer tracked.

Is there a fix for this? Works once then stops.

Any help appreciated.

Thanks,
John

2 Likes
2

Hello John,

The controllers are no longer being tracked and are flashing on the client. Please try pressing and holding the π logo for 9 seconds until you see a flashing red light followed by a vibration. This will reset the controllers and may help resolve the tracking issue.