Can't apply my $100 rebate on the kickstarter page

Problem is in the title.
When I try to pay $100 less as instructed, which is the refund for having accidentally gotten a 4K “business edition”, kickstarter refuses to validate.

So how can I get that $100 rebate, since I was instructed to do like that and it doesn’t work… ?

I input full price and then sent them an email. I’m not sure what the outcome will be either

I don’t want to do that because they told me to NOT pay the extra $100.

@PimaxVR @deletedpimaxrep1

Can you confirm the process for the $100 rebate for those who kept the BE model as there seems be an issuevon the kickstarter page.

I chose to get the hand tracking module instead of a rebate. it’s $100. Emailed support to do that. they have instructions on how to change the pledge. you have to make change your pledge to the amount you pledge without a reward. then email support so they can flag your account.

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