Can Pimax clarify whether shipments to sponsors in European countries will be made from local warehouses within the EU itself?

@Pimax-Support @deletedpimaxrep1
Since shipping dates are approaching. I imagine that Pimax must already have clear methods and systems of shipment of the first batch.

It can be clarified how many units are going to be…

And how are they going to be carried out in countries of the European Union?

Pimax commented in the beginning of making these shipments from local warehouses within the EU.

Can you tell us more about the methods used?

Thank you :wink:


yes. will ship to a warehouse in EU.


@deletedpimaxrep1 and from there is going in the order of backers or it goes to the closer countries or something no matter the backer orders?

e.g. the first batch XX units, then we ship to top XX backers. larger batch to EU warehouse for backers in the top list in EU.


so no customs charges which is great . would there be any VAT charges for sales from one eu state to another?


would need to confirm the details first and then update in FAQ.


Okay. @deletedpimaxrep1

I understand that then there will be a batch of x units that will be sent to an EU warehouse.

And from there the sponsor number will be respected for shipping.

Do you know how many units are that first batch for EU?:thinking:

For example, I have a kickstarter sponsor number less than 150.:blush:

Sponsors with number less than 200.

Will you receive the Pimax vr in that first shipment?:blush:

Thank you!


@deletedpimaxrep1 can you please confirm that shipping of the first batch for top xx backers from EU will happen at the same time as for top xx backers from other areas.

Or will there be separated shipping dates for top xx backers in different areas?

Despite Switzerland isn’t in EU this would be still great to know for early backers. :slight_smile:

will basically follow the backer number order in the Kickstarter system.


Hi @deletedpimaxrep1 figure i’d ask here instead of making a new thread.
I have the same question but for Australia, will it be shipped from a main warehouse to australian backers?

Yes, same in Australia.

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Thanks a lot for your reply.

The real question for me is not where they are shipped from, but whether the pledges include custom duties and VAT. Someone has got to pay those any way, if things are done legally.

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And Asia? Will some hundred headsets be shipped to an Asian warehouse and then delivered to us from there…?

Our own warehouses are based in Asia.


Awesome! thank you very much for the response :slight_smile:

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