Broken Pimax 5k+

Pimax 8K Series
1

Hi Guys,

Backer 3434 here.

So i reported a cracked Pimax 5k+. Got a automated question to send pictures. Already send them a few days ago, still got no response or solution!?

Please send me a replacement unit.

Regards,

Sander

1 Like
2

We have not received any pictures from you sir.
Please send to doman.chen@pimaxvr.com

2 Likes
3

Before i send them to jira@pimaxvr.com and business@pimaxvr.com.

I think now you have them.

Regards,

Sander

1 Like
4

When you receive an email regarding your support ticket. Do not reply to this email. Logon to the support desk to respond & view ticket.