Backer without needed bastestations and everything

Hello Pimax Team,
Backer 5043 here. I am really sad about how you handle things.
I baked the 8K and switched to the 5K+.
I got it at the start of 2019.

I also baked the longer 10meter cable, the better headstrap, hand tracking, the basestations and controllers + the extras from kickstarter. Whats with the delivery of these things? No Informations from you over a year. I contacted you several times via mails and tickets…
This feels like a bad joke.

Hope you can answer my questions…

Best regards Pascal