Was just about to buy Upgrade Plan F when I saw it had $40USD Delivery cost added to it, after Pimax said, on multiple occasions, that the $179USD Included shipping and handling costs.
Every time I want to buy the plan, something goes wrong, come on Pimax, when will it be ready?
@Matthew.Xu @SweViver @PimaxUSA @PimaxVR
This has happened again what is going on? First $80 then nothing and now $40. This isnt right as within the kickstarter we paid for shipping
Just ordered F and got $35 shipping to UK - what gives?
Also do we know when these will ship?
Hmm I didn’t get any shipping cost with plan F. You can purchase first and make a ticket to refund it.
When did you purchase?
I’d rather not give them extra money and hope that they feel like giving it back
I paid on the 5th and got charged 60$ for shipping. Then the backer site came up and shipping was free. Made a ticket and havent heard anything back about a refund. Also couldnt find anyplace to cancel the order and reorder but I guess if theyre charging shipping again whats the point. I shouldve just bought the rift for 200$ that was being sold on FB marketplace
I meant @TOOOOHKA, since they apparently had free shipping but there was a time where there was a shipping cost, then there was a period of free shipping but the shipping fee is back up so I’m wondering when they paid
Wait… Wow. I purchased it two days ago with no shipping cost and now found $35 shipping in current plan F.
How amazing…
Yeah, im more or less upset about that. Every time i try to buy it, something goes wrong
I wish I had your foresight!
Yes please can you clarify shipping costs.
We already have paid this during the kickstarter campaign as stated @Matthew.Xu.
I want to upgrade plan F now, but I don’t want to pay and ask a refund… Can we have the right price without shipping cost please asap? Thanks you
@SweViver @PimaxVR @PimaxUSA
@SweViver @PimaxUSA @Matthew.Xu look guys, all we want to know is if the shipping is a mistake or not so we can be on our way, just one simple yes or no question
I agree, and do not understand what it takes to answer.
I’ve been told the shipping cost paid during Kickstarter isn’t enough to cover the cost of this because instead of
Pimax china> backers
It’s
Valve China> Pimax USA (for testing, reducing the risk of us getting faulty units)> backers
Told by whom? charcharcharchar
@risa2000
https://community.openmr.ai/t/plans-e-f-in-stock-is-it-safe-to-buy/23494/39?u=trevorvr
Not sure how to interpret Matthews comment though.
I was interested in particular who said that the parts are shipped from China to US and then to backers, and if it was someone from Pimax. I did not quote the whole reply since it would get eliminated, but the point was this.
Fair enough. Well, I can confirm for 90% certainty that that was indeed said, probably by Matthew.
If you demand proofs, I can try to find the post.
Okay I found this https://community.openmr.ai/t/plan-f-upgrade-price/24009/21?u=trevorvr
Though it doesn’t say anything about China. I might be wrong.