Any Upgraders/Preorders receive a shipping notification?

I wonder if the email confirmation from ecommerce is a new function?
I didn’t get any mail when I verified my address on the 20th. I initially verified the address on “backer.pimaxvr.com”, which has a “my account” page that is identical to “store.pimaxvr.com”… Maybe my shipment got delayed by a week if those are handled separately? Great :frowning:

Both urls resolve to the same ip address, but the first pages are totally different.

Looking at my fedex app. Shows pimax sent shipping info to fedex on 23rd. Fedex picked up package on 27th.

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I updated on store.pimaxvr after reading this and can confirm I got the same ecommerce email as I did the first time.

Both times it went to gmail’s “promotions” folder, so maybe you missed the first one?

got shipping email 5hrs ago SO63xx. upgrader

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Grrr I am 2100 spots in front of you in line and haven’t gotten mine yet!

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I am not on about the address confirmation, I am addressing the delivery confirmation, people that live in the same country as me with a upgrade order number after mine got fedex delivery confirmation before me. My upgrade order number is SO4804, ppl with the order number much later than mine has already got shipping confirmation, what is going on? Can you check please?

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they actually created it on sunday, so maybe your email is just not there yet

Ah no idea. They told me my address was confirmed and ready already. So all I can do is thump on the table and yell Pi-Max Pi-Max Pi-Max

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Perhaps, but I filter pimax messages, marking them “not spam” and always in inbox. But you might be right, maybe I deleted it after reading and forgot about it. Ah well, I dont want to jump the line and get it before the original 8KX backers, since mine is an upgrade plan (existing 8K, buy 8KX cheaper).

I believe the destination country has matter. I’ve received the tracking number - Canada.
If people which didn’t receive the confirmation/tracking number tell as the destination country it would give as better understanding how it works.

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Relax, the order Number says nothing.
I have look in the near of my Date. From 100 Orders, there are only 15 X . The other was Basestations, Comfort Kits, Cables, Artisans … … …
:smiley:

I haven’t even received the confirm shipping email yet from pimax. Been checking spam and such, unless its because I only have the same address on there twice(shipping and billing), they might just be good with that info and don’t need to confirm anything. (order: P127269)

Your number sounds like June or July 2020. think you are early October in the line, if you ordered an X

I’m SO63xx and I received tracking number this morning. Don’t know if that gives perspective

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SO462x ordered on October 30th and still no tracking number :frowning_face:

P.S. In the other thread a guy has received his tracking number, but he ordered 11 days later than I did. How can this happen?

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Hello i didnt recieve any email notification on the adres confirmation…(i send a couple off emails last week already for the confirmation) my Sales Order SO5130
@PimaxQuorra

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@PimaxQuorra

Hello, i got the email again regarding checking my adress. It is an endless loop. Support is not answering. I filled it out for the 8th time, still getting the same email afterwards.

My order no. SO5027.

Would you please be so kind to check this for me?

This would be great!

They ship in bulk so maybe that’s why?

If someone with a lower order number from the same area gets a tracking number before You that’s weird, but it makes sense to ship packages in bulk per area.

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@DrWilken

Well then basically we are screwd in Denmark, I would guess that there are only 4 -> 5 customers :crazy_face:

Looking forward to recieving mine, they will come eventually :rofl:

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They shipped from UK last time… :wink:

By area, I mean Europe, Asia and so on…

Hopefully it’s not by country… :grin: