My 8kx when connected display a yellow/green led and piplay dont recognize anything (no error or any warning message)
If I close and open Piplay, the Headset responds reinitializing (it turns off by himself, shows a yellow LED, and then turns red again and then Yellow/green LED)
But if a let it connected and wait like 20 minutes it suddenly connects like magic and works ok…
Tried to start piservice manually
change DP and usb ports
Different combinations between starting PC, piplay and HMD
And no changes
Im in contact with pimax support.
They send me a firmware and they say I have to go to dfu.exe and flash the file, but dfu keeps loading and never starts.
After that they asked me to export a log and send to them. Now they say it should be a cable issue…
I tried with another cable and the results are the same.
Asked for help on the official discord channel too but I have no answer there…