8kX not showing up on windows 11 and pitool

[fransuske]

Hi,
Got this problem when trying to use the 8kx on my new windows 11 build.
The headset won’t connect to the Pitool and the led on the headset turns yellow/white.
any advice ?

Frans

[Heliosurge]

Ir sounds like maybe a Firmware issue. Have you tried to run the dfu.exe in the pitool directory to see 8f it detects the headset? If so you might be able to re flash the firmware. @playa has site with all pimax releases just be sure to download firmware for your hmd model. If the firmware on pimax site doesn’t work

I would also recommend filing a support ticket links below. There was a topic where someone said his hmd is working on w11.

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