[My setup]:
Headset: Pimax 8K-X
Headset Firmware: v2.1.255.294
PiTool: v1.0.1.266
Pimax VR Experience: 0.84.0.0 Beta
Pimax USB Modules: Eye tracking connected via 5m ‘Oculus Link’ USB cable & Hand tracking using built-in USB.
2080 Ti/Ryzen 3800x/32Gb memory.
[Problem]:
1.Headset display shows green Pimax logo only so cannot see Pimax VR Experience (‘Start Pimax VR Home’ is ticked in Pitool) or use headset.
2.Green LED chevron is flashing on headset casing.
3.Purple power light is illuminated headset, was green.
4. Yellow text warning message in Pitool ‘Leap Motion device not ready’ so no
handtracking options shown in Pitool.
5. No Eye Tracking options shown in Pitool despite Pitool detecting Eyetracking module and
automatically installing software and ‘runtime’ left on desktop.
[What I’ve tried so far]:
Turning headset on/off using button.
Rebooting PC
Rebooting headset in Pitool software.
[Observations]:
Both Eyetracking & Handtracking show up in
Windows 10 device manager without error.
Eyetracking shown as: ‘Droloon Pi 1’
Handtracking shown as: ‘Leapmotion’
When turning on headset, Windows pop up message reads ‘Pimax headset detected’ with familiar Windows USB connection sound.
Any ideas what I’m doing wrong?
Did Pimax ever produce a Step-By-Step Setup guide for their modules?
I think you have insufficient power via your USB. A few things you can try:
1 - try different usb ports on your pc for the headset power. This can vary.
2 - disconnect your accessories and make sure the headset is operational without them
3 - connect them one at a time and test
For USB I’m using the USB 3.0 sockets on the back of an Asrock X570 ATX motherboard.
Edit:
The headset Green chevron is no longer flashing. In Pitool, nothing happens to the headset chevron colour if I change Chevron colour in options though.
I tried to calibrate Eyetracking by clicking an app icon at the bottom right of the screen and selecting ‘calibrate’ but it hangs after showing two black squares and a text box telling you to look in the centre. Once, it got further and there was a grey background with a sort of red crosshair but then nothing happened after that either.
Steam VR home loads but the graphics keep glitching out, e.g. tree tops looking out the window vanish then re-appear.
When I turn the headset on without loading Steam VR, I can see like a moonscape with grey rocks and a planet/sun on the left. I can also see a pair of grey VR hands which looks amazing (handtracking) although only if I put them outstretched or up to the headset. If I look down at the keyboard, the virtual hands disappear and they lag a bit.
I’ve installed Pimax VR Experience but for some reason it won’t load, when I load PiTool. I’d love to try the handtracking with Pimax VR experience and select the menus with my finger as Sweviver demonstrated on a Youtube video.
I tried to play a DVD quality movie clip in an app called ‘Simple VR Video Player’ but the quality, it looked like 360p resolution or worse, much worse than on a CRT TV. In ‘Simple VR Video Player’ the video clip also played behind me, so I had to swivel around to ‘see’ the movie behind me.
For PE you can reach out to @SweViver or @arminelec and they can assist with getting that running. Sounds like you have the headset itself operational.
On the ET module we’ll have an update for that quite soon via firmware and software update.
Regarding PE, as @DrWilken already said, you need to install Pimax VR Experience. It seems like you have only installed PiTool which does not include PE, and therefore only shows the empty old Pimax galaxy.
