Uninstall Steam and SteamVr
Clean all previous headset settings
Check for virus and malware
Uninstall Virus Software and anti-malware applications
Then reinstall
You are an expert user but perhaps this tip work for you
do not perform a roomsetup etc inside Pitool
but only with steam
Hi Haibot,
Glad to serve for you,about How to redeem the Half-Life:Alyx into your Steam library.
Here will be a quick update on the game redemption.
For whom may concerned,
If you purchased the Index controllers from Pimax, but having issues to redeem the Half-Life:Alyx into your Steam library.
Please follow the instructions below.
1.Submit a ticket to Steam Support.
2.Explain to Steam the controllers are purchased from Pimax.
3.Give the serial numbers of the controllers (which are laser etched on the inner fin and start with FKL and FKR).
4.They will assist you to redeem the game.
Have a nice day.
Save Alyx and the Earth from the Combine.
If you have questions,please feel free to let me know.
Best Regards,
Apple
Thanks! I havenāt tried this yet so Iāll give it a shot next time I use my set up.
This is completely irrelevant to the post I made.
Sorry,i give you the wrong post.
If your problem still not been solved,i think you can ask help for Pimax tech team.
Apple
I have already done so.
Hope your problem have been solved by Pimax tech team.
Apple
I also got this with my 8K+. Difference: itās only the left display. And, with the release firmware, the display turns on again after some seconds and the lower half is filled with a completely static pixel mud:
It also happend once in the games āstrideā and āshow it to meā. But itās only reproducable in HL:A, the way you discribed. I contacted the pimax support. Because it only occurs very rarely, I decided not to put it in RMA until further notice. They said they put the issue on the buglist.
Shoot I havenāt tried Half Life: Alyx since I installed the newest version of Pitool and stuff. I hope mine isnāt this bad now. Interesting that it only happens in HL:A since I donāt really have any problems in other games other than my tracking constantly shaking.
Not sure if anyone else with an 8K+ has been having this issue where the tracking just constantly shakes when the headset is sitting still like this. My 8K did not do this but my 8K+ does.
So when I see this video I would not consider it a ātracking problemā. If you look at the middle plank, there is absolutely no movement. The other wooden planks are getting wider and narrower. The other things are wafting around very strangely, and then this flickering tree in the window on the left.
Try it out without SteamVR. You activate āpimax homeā in pitool, this mini-app, where you are standing on this planetās surface. Then is it gone or is it still there?
Have a look here, itās not the solution to your problem butā¦
Itās what I the OP and others are trying to get Pimax to fix that exact problem. The bad tracking, im guessing you are using LH2.0ās with your 8K+
https://community.openmr.ai/t/who-has-stable-lh-2-0-tracking-on-8kx/31984/335
It goes away whenever I switch from light house tracking to 9-Axis so I know that it is tracking related. The flickering tree and window arenāt my problem. I do know what is wrong with those and it is just my settings in PiTool. The shaking however is a problem. Its not really noticeable in games where there is a lot of movement but it is nauseating in things that require very precise visuals like when viewing a game with really high detail or something like really fast songs in beatsaber.
Yep, that is exactly my case. I am using 2.0 āValveā labeled basestations. Have you guys had any luck with fixing the issue over there?
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