The Pimax Now event mentioned being able to request a refund on controllers if you don’t want to wait for them.
If you are a backer, what will be the amount of the refund?
And if you want a refund should you open a ticket now or will we be given the option via email or some other correspondence?
I would also like to know this, as I pledged for two controllers separately at $100 each which were not part of a bundle.
Alternatively, could some of that difference be used to purchase the eye tracker instead?
Yes, i would like to know, too.
@PimaxQuorra , could you tell the refund amount to us? In my case, backed the 8k full bundle and downgraded to the 5k+ How much refund for the controllers?
If you backed the full package, the controllers will be refund $150.
You may submit the ticket to us after 31Aug to get your refund.
Thanks @PimaxQuorra that was a swift and clear answer
If you pledged the controllers for $200, we will refund the full amount.
You can exchange the controllers in store credit to get the eye tracking module.
Is it in coupons or cashback?
You will get a $150 refund for the controllers.
You shall log us a support ticket after 31August, our support team will take care of your case.
It will be cash into your account.
Or you wish to get the store credit, it can be fulfil.
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