Please help,im backer 2144 and recieved my 5kplus via collecting from a backer who recieved the wron unit.i noticed a while ago that a white line was appearing on the corner (which is now a crack).ive emailed support the pictures and srial number ect,but not recieved any confirmation these have been recieved and its been logged.I see others with the same issue recieving sup numbers,ive tried contacting support but wont let me log in .please could you follow this up @anon74848233 @Matthew.Xu .thanks ps love my pimax
@Doman.Chen Have you solved the issue for him? Thank you.
I have replied to him by email.
I see the team is already responding.
I edited your title & placed in 8k category & added issue tag.
Yes thankyou @Matthew.Xu they responded just after thanks again
There gonna replace it,but it may take a while.cant complain at that as its still usable