Support/care not like HTC please

With the amount of customers increasing, please care about your support team / after sales warranties/solutions.
There will be undoubtedly and inevitably faulty devices… How do you plan to respond?? Please not like HTC!!

4 Likes

I feel this is a valid question which has not been asked before so I will ask Pimax for you.

Thanks

Eno

–edited–

Your question has been flagged for pimax support team and community leaders.

Thanks

2 Likes

Hi @Guillaume

I have had a official reply from Pimax re your question.

I hope this clears it up for you?

Kind regards

Eno