I tried rebooting,unplugging the usb
I got two black screens… it looks its stuck in standby or something
@PimaxQuorra @PimaxUSA
Hello,
We suggest you to log a ticket to our support team. so they can assign technician to diagnose the problem.
And not to mention, please share the ticket number to us and we will forward to the relevant member for immediate action.
Sincerely.
somebody else has the same problem as me,see here
https://community.openmr.ai/t/headset-not-tracked-tried-all-of-the-tips-i-found/31296/25
i think its already broken…that after this very long wait…
its fixed… after switching usb port for a couple off times its working again!
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