Spreadsheet Update 11th Mar 2019

tridang75 · March 18, 2019, 5:38am

any ideas when 8K pre-orders will start build?

MaxMan23 · March 18, 2019, 9:09am

I think 2022 or later

tristanc · March 18, 2019, 9:38am

The flashes on the white or on colors with much contrast are due to the cable ? Or we talk about different things, because I have seen in different 8k that there are flashes or blinks on some white backgrounds in different games.

neal_white_iii · March 18, 2019, 2:59pm

The pixel sparkles are apparently due to a bad cable. It’s possible other problems could exhibit the same symptom.

My hope is that the black or white flashes is also due to the cable, as are the occasional headset lockups. I won’t know for sure, until my replacement cable arrives.

tristanc · March 18, 2019, 3:43pm

Please share the information when you have the cable and have done tests.

Thank you.

neal_white_iii · March 18, 2019, 6:06pm

Sure, I was already planning to do that.

Tobias_Claren · April 11, 2019, 8:08pm

Hi my number 5635 is after “need further communication”.

Scudbuster · April 13, 2019, 6:32pm

“Need futher comunication” seems to translate to “we do not care about these”.

I am backer 300, @mozi told me here https://community.openmr.ai/t/the-actions-and-plans-on-pimax-after-sale-services/17115/109 they will send my headset and that was 24 days ago.

Nothing happened, I neither got a tracking number nor my 5K Plus and I am still listed under “Need futher comunication”.

Customer service? This is is just ridiculous.

neal_white_iii · April 14, 2019, 3:42am

@anon74848233, please look into this. Thanks.

anon74848233 · April 15, 2019, 3:26pm

Please check your supen-3693 and private message.

Looking forward to hear from you

anon74848233 · April 15, 2019, 3:31pm

Please chek your private message or your service desk ticket, most of service desk tickets can be replied in 24 hours now

Mrvr · April 15, 2019, 4:25pm

Dallas my return shipping cost has not been refunded as promised proof was sent and all was accepted this was weeks ago but still no refund my friend

Tobias_Claren · April 15, 2019, 10:15pm

Maybe Pimax needs more time for my (#5635) chosen 5K BE (OLED)?!?

Heliosurge · April 15, 2019, 10:28pm

Looks like tge 5kXRs have just recently being received by backers.

Trotil · April 16, 2019, 1:49pm

Hello Dallas
Can you check, what is the problem around my set?
My backer number is 7123.

Thank You

Scudbuster · April 18, 2019, 9:18pm

They obviously try to build the best 5K BE ever for you

Scudbuster · April 18, 2019, 9:20pm

Sorry for the late response, Dallas.
I was on a business trip and could not log in here.

I updated supen-3693 with all information you asked for.
Thanks a lot for your help.

EDIT:
SUPEN-3693 was closed with the comment: Well noticed.
Getting excited again