Seems to be stable as long as i keep 1 of the controllers to the USB C - USB C cable hooked up to the headset.
been playing Vrchat with a cable hanging down from the middle USB-C port of the HMD all the way to my left controller USB-C port… Fun that i have to play like this to keep the tracking perfect…
like there is not enough bandwidth for both of the controllers to use…
i ended up just using the one cable as well and it had the same effect. no more dropouts! i tried using the top port first but that created interference with the audio so i moved it to the bottom. i routed the cable to the back of the headset though to make it interfere less.
I have this issue as well. Left index controller drops tracking for a fraction of a second every few seconds (you can see it blink out of existence). It wasn’t too problematic in HLA, but it makes using a 2-handed weapon impossible in Onward as you keep letting go of the foregrip every few seconds.
The controllers work perfectly with my wireless vive pro, so I know it is not a problem with the controllers. I tested it with both headsets last night, it’s only a problem on the pimax.
Honestly, this issue has been going since the start of the company and they never even bothered to fix it. I don’t think they will in the future too. I’ve decided that it’s time to let go of my Pimax and get an Index. Hate the FOV downgrade but it is what it is. I’d rather have a smaller FOV and good experience, than a large FOV with a bad experience.
@Leonardo just posted that Alex.liu is in contact now with Valve on the Index Controller issue. The problem often is, if the issue is not able to be reproduced then it’s hard to track down the cause. Some users are having issues while others are not.
That’s why it’s important to provide as much details as possible on setups. Due to the teams setups likely more match those whom are not experiencing the issue.
It could be something that impacts a lot more people than we realize. Most people’s instinctive reaction would probably be that their controllers are busted and end up going to Valve instead of talking about it here.
I get some info, Pimax has address a customer’s headset which has some problem for wireless disconnect often (not lose tracking), is cause by broken Bluetooth antenna.
May like this problem (not sure)
If you same problem (look into the log file,i havent my headset right now,can’t check it. But i don’t think is the problem i meet…absolute another thing…) ,Try open a support ticket, this mean the hardware may broken…