PM4K isn't turned on. Orange LED on the top is just flickering

Hello.

I got Pimax 4K yesterday, with big expectation.
But when I opened the box and plugged USB and HDMI cable to PC, installed PiPlay,
And … there was nothing going on.
Except flickering ORANGE led light on the top of the device.

As far as I know, it supposed to be green or something.
Flickering orange is not normal.
LCD isn’t lit, PC doesn’t read the device through UBS connection.
Simply, the device isn’t turned on. No responses.

Is there anyone who has experienced the same? Or has an answer for it?
Please share your knowledge.

Hi Charlie.

Sorry to hear your PiMax is not working.

Please try the steps in this link

http://community.openmr.ai/t/my-pimax-just-died-after-piplay-update-resolved-t-y-sjefdeklerk/1960/11?u=heliosurge

Also a good way to get support’s attention or another user. @username. So in this case @PIMAX-Support