Hello I’m Backer. I use now for 3 days finally my headset 5k + and must after these 3 days already many cracks and flaking of the case notice. I would like an exchange of the goods. The case simply dissolves after such a short time without me dropping it. How can that be? Please replace my headset housing. Please send me information on how to return the headset. Respectively. Is it possible that you send me a defect-free device and I send them back to mine?
Had someone also this problems? I have now my new controllers and
use now my headset. The last month it is in the box and not toucht. I can not understand how that can be true.
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You can create a service ticket and we will handle your device under warranty.