Just got the 4K yesterday.
My first hurdle was that it was freezing my PC when I plugged it in, and googling said that it was AMD Drivers issue, all I did was update and now I can plug in the 4K without any freezing issues.
I have updated PiPlay to 3.0.79
So far all I have is a Green LED, PiPlay shows USB & HDMI Connected but Red Cross.
Settings > Device shows “Device Disconnected”
I have an Oculus Rift and it works perfectly fine using the same USB port and HDMI so I know it cant be any of those.
Please help, really feels like a $472CAD paper weight at the moment.
Tried unplugging other USB devices
Yes my Rift is unplugged
Reinstalled PiPlay with AV off (was the only way to update to .79)
If I leave it plugged in and reboot, I can see the HMD display show my desktop, but on my PC the resolution 800x600, changing it back to 3440x1440 get me back to Zero
Windows 10 1709 64-bit
AMD Ryzen 1700X
AMD Vega 64
@crony
Thanks for your input I can see you have a GTX 1080 there. as assumed from my initial I thought this was a AMD issue, and “fixed” that, but it looks like its a Vega issue so even if I updated to 1803 (which I dont want to do, as everything, except pimax is working fine) I believe my issue is Vega and will try the firmware update before updating the entire OS just for 1 thing.
had similar problem:
this tool: Drag the tool (MEGA)
to Piplay installation (C:\Program Files\Pimax\PiPlay2), and then use
it to flash the firmware.
and this firmware:
Recently we made a special firmware for Vega users after discussing with AMD side, downloading link: MEGA
those did the trick for my Vega64(in December), currently everything up to date and working fine.
it is an LCD screen, so there is bound to be some ghosting, i usualy only notice it in the beginning, either it gets less after it “warms up” or whatever… or i just get immersed into what im doing and dont notice anymore… whatever the case, it isnt realy a big thing for me, i just love the resolution.
Yes im on a Vega GPU, i have the special firmware already, hmm i could try the older piplay if that works. It has not been great experience, ive had this headset for long, nvidia cards work a bit easier but still hassle.
Indeed sometimes (often at times) Amd driver breaks things. I have found however with Amd’s new approach on linux lately works quite well between open & closed drivers. Of course this doesn’t help us on Windows.
I made tye mistake the one time updating both piplay & amd gpu driver; only to discover after a lot of troubleshooting thar the issue was Amd’s new driver caused a blank screen in the headset.
However with Nvidia I think @Enopho reports that the previous driver to current is best for performance & stutter.
So do you have any idea which AMD drivers are known to work? i’m not really happy to go for the first vega drivers, but ill try them now just to see if i can get this thing to show image.
ANYBODY READING THIS WITH VEGA 56/64
HyeVltg3 fix works:
Install Vega drivers 17.8.1 turn the headset off before booting or you might have bluescreen, then turn on the headset and open piplay (newer works just fine).
So next thing i need to check is what is the latest driver that works with the headset…