Just got the 4K yesterday.
My first hurdle was that it was freezing my PC when I plugged it in, and googling said that it was AMD Drivers issue, all I did was update and now I can plug in the 4K without any freezing issues.
I have updated PiPlay to 3.0.79
So far all I have is a Green LED, PiPlay shows USB & HDMI Connected but Red Cross.
Settings > Device shows “Device Disconnected”
I have an Oculus Rift and it works perfectly fine using the same USB port and HDMI so I know it cant be any of those.
Please help, really feels like a $472CAD paper weight at the moment.
Tried unplugging other USB devices
Yes my Rift is unplugged
Reinstalled PiPlay with AV off (was the only way to update to .79)
If I leave it plugged in and reboot, I can see the HMD display show my desktop, but on my PC the resolution 800x600, changing it back to 3440x1440 get me back to Zero
Windows 10 1709 64-bit
AMD Ryzen 1700X
AMD Vega 64
Thanks for your input I can see you have a GTX 1080 there. as assumed from my initial I thought this was a AMD issue, and “fixed” that, but it looks like its a Vega issue so even if I updated to 1803 (which I dont want to do, as everything, except pimax is working fine) I believe my issue is Vega and will try the firmware update before updating the entire OS just for 1 thing.
had similar problem:
this tool: Drag the tool (MEGA)
to Piplay installation (C:\Program Files\Pimax\PiPlay2), and then use
it to flash the firmware.
and this firmware:
Recently we made a special firmware for Vega users after discussing with AMD side, downloading link: MEGA
those did the trick for my Vega64(in December), currently everything up to date and working fine.
it is an LCD screen, so there is bound to be some ghosting, i usualy only notice it in the beginning, either it gets less after it “warms up” or whatever… or i just get immersed into what im doing and dont notice anymore… whatever the case, it isnt realy a big thing for me, i just love the resolution.
Yes im on a Vega GPU, i have the special firmware already, hmm i could try the older piplay if that works. It has not been great experience, ive had this headset for long, nvidia cards work a bit easier but still hassle.
Indeed sometimes (often at times) Amd driver breaks things. I have found however with Amd’s new approach on linux lately works quite well between open & closed drivers. Of course this doesn’t help us on Windows.
I made tye mistake the one time updating both piplay & amd gpu driver; only to discover after a lot of troubleshooting thar the issue was Amd’s new driver caused a blank screen in the headset.
However with Nvidia I think @Enopho reports that the previous driver to current is best for performance & stutter.