Hi guys,
I’m having trouble getting my pimax 4k to connect to piplay, let alone steam VR. It has appeared in devices and printers as “Rift DK2” and windows has automatically installed what seem to be generic drivers for “HID-Compliant device” and “USB Input Device”, both drivers are dated 2006?
Where would i find the hardware drivers for the Pimax (what directory on my pc) so that i can manually install them? Should the pimax appear as “Rift DK2” in devices?
Thanks
What driver version are you running?
Standby; running some errands. Though someone may respond b4 i get some time freed up.
I am a community volunteer. Please be patient.
If you can please post
First 3 serial numbers
Windows version if 10 (creator’s update installed?)
Cpu ram
Gpu driver version
Piplay version
Additionally to ensure best results for installation.
Reboot your pc
Run Piplay connect headset & see if it connects. If good reboot with inet & antivirus enable.
Hi there,
I have piplay ver 1.1.92 installed.
It’s a 102 serial number BE version flashed with the newest firmware.
Windows 7 SP1
Intel 4690k
16GB 2333mhz ram
Radeon crimson 17.2.1 with an R9 390.
Thanks for your help!
Serial 102 firmware is 248
& your welcome. The reason for the installation steps i prescribe is sometimes an antivirus blocks part of the installation.
That is the firmware that i flashed with the included tool 
Let us know how you make out. I am a fellow r9 390 user with an i5 6500
Okay i have followed the steps you detailed but i uninstalled the generic drivers that windows installed for the piplay (Rift DK2) before installation of piplay.
Installation of Piplay is complete and i plugged the piplay in and now windows is trying to search windows update for a driver for the piplay (which it is still calling Rift DK2)
I’m not sure what you’re doing. When you install piplay it installs the drivers you need. No need to mess with drivers yourself. And yes it’s very well possible that window sees your device as Rift DK2, I think it’s in extended mode though when the Pimax emulates an Oculus.
Strange, well windows now says it cannot find any suitable drivers, this is why i’d like to know the location of where the drivers are extracted to so i can point windows manually (using have disk) towards the relevant drivers
Try disabling your virus killer and start the piplay installation in admin mode. It should work then.
I have been doing this every time i have tried installing it, (have tried this on two pc’s and had the same problem)
Would it also be worth mentioning that the LED on the headset is green when plugged in.
I don’t understand what it is that you’re trying to do. You said:
Yes that seems correct. Why did you open this topic exactly ? Or what’s the problem ? And why do you want to install different drivers exactly ? The above is what’s normal.
Thanks guys.
@kibs, what’s the color of led on the helmet? Was it normal when you used Piplay 1.2.75?
Please change to use other USB ports and both plug HDMI cable of the helmet and PC monitor cable to PC discrete graphics ports directly without using adapter.
Or try to reinstall graphics driver using clean mode manually.
I think he just misunderstands it, he saw 2006 dated drivers and figured something must be wrong. But it’s not, it’s how it’s supposed to be. The Microsoft drivers for the HID device and USB device are just very old, that’s all.
Yeah truth never looked that deep myself lol.
Hi again,
Sorry for the slow reply, i uninstalled the 2006 drivers thinking they were some generic ones windows installed when it should have installed some device specific ones from piplay. I have now re-installed the pimax headset with the 2006 drivers.
I have also re-installed piplay 1.2.75 and now it is finding the headset with the LED on the headset turning blue, however piplay is telling me that steamVR is not installed…when it is.
@Sjef Yep that’s exactly what happened, lol. However the first time, before i uninstalled the 2006 drivers, piplay wouldn’t recognise that steamVR was installed (and steamVR didn’t recognise the pimax headset), i assumed that those 2006 drivers had something to do with it.
So just to clarify, piplay 1.2.75 finds the headset, can watch the Unity-chan demo video thing with the headset, steamVR will not find the headset/piplay will not find steamVR.
Thanks guys.
If memserves there is a steamvr setup file in piplay directories.
If not uninstall steamvr & reinstall steamvr. Is your steam installed in the regular c drive? (game lib directory won’t matter)
Maybe wait for confirmation. Not home atm to verify my install to check.
Hi again,
There’s just steamVR-proxy.exe, openvr_api.dll and a folder named “drivers”
My steam install is on the D drive, have tried installing piplay on both the C and D drives.
I have very slow internet and SteamVR is something like 4GB, so reinstalling steamVR really is a last resort for me!
Thanks