I still cannot connect my headset to pitool

Very unstable headset I has seen ever. Always update firware and software but never sucessful to connect to my clevo notebook. what’s wrong with my i9 9900k + 2080 notebook? I connected it in everything detected ok but still my headset is standby red light. even diagnose ok. dp ok , usb ok but always no screen inside headset. like a rubbish.

Please post Model number of your laptop and configuration.

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