Https://www.pimax.com/account Is replaced with eu.pimax.com.Now I found it

I cannot see more my order of 8kx https://www.pimax.com/account not found
and then ?

https://store.pimaxvr.com ?

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there was 2 sites… my order was at https://www.pimax.com/account
and is not movet to https://store.pimaxvr.com . So now I cannot see

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You’re right. It seems like the old store which was at https://www.pimax.com/account is now redirecting to https://eu.pimax.com.

I’m hoping they’re in the middle of migrating/redesigning stuff.

I have some of my old orders (hand-tracking and the original 5K+ order) in the old store.

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history shows us that your order has been lost to the ether…

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No need to be dramatic… :wink:

None of mine were lost (the hand-tracking order was added to my 8KX+ eye tracking order).

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It’s https://store.pimaxvr.com/ (like the 14 emails about verifying my adress from Pimax has told me). If you don’t see your order under “my account” there, you should submit a ticket (I did and it showed up pretty soon after).
edit: I realise now that store.pimax may probably only be right for backer. For others pimax.com or eu.pimax is probably the way.

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today https://www.pimax.com/account working again I can see my order!

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Eu.pimax still doesn’t include VAT I noticed

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Same here :wink: All my old orders show up now.

They probably just made a bad redirect to the EU site… :wink:

From Australia, I found that I was redirected to the Japanese site. But it seems to have been fixed now.

Pretty much what happened to me. I thought it was my browser acting up or something, when ever it kept taking me to the Jap side.

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