I just finished setting up my Plan F set last night. Everything worked after updating to the new Pitool, changing the channel on one of the basestations, and restarting the computer a few times.
We’ve been promised we’d also receive HL: Alyx, but it hasn’t been magically added to my account. I didn’t expect that, but it’s not as though there was a code in the box or anything.
Given how long it’s taking to send out the two game codes, hopefully Alyx will be distributed in a more timely manner. What’s the plan for distributing those codes, @PimaxQuorra@PimaxUSA?
Valve has said just having the Index controllers won’t unlock the game though, that you have the order on that account. They would have to be doing something different with Pimax.
Pimax will probably need to input the codes into a database by customer. Which means, based on the game codes from Kickstarter that it should only take, oh, several months.
I’m pretty sure they (Valve) just added it to the library of people/accounts which had previously bought Valve Index controllers (or the headset/bundle) which would also mean those who got their Index controllers through Pimax would either have to get a key through Pimax or Pimax would have to provide Valve with a list of steam usernames which seems a bit silly…
Yes, the most likely route will be codes via email from Pimax. I just hope they have a plan for it. @PimaxQuorra if you’re still in the office it would be great to hear the plan. @PimaxUSA, as COO do you coordinate the distribution of codes?
Good question! I have Alyx already in the library but thats probably because I purchased Index with controllers. For Pimax orders with Knuckles, I will ask Kevin to contact Valve and get more information. We have a close relationship with Valve now, so Im sure they can give us an answer quickly.
I’m bumping, hoping for a word from @PimaxQuorra, @PimaxUSA, or @SweViver. From the latest update the assumption seems to be we’d get a code with our orders.