Housing Issue Reports (cracks, imperfections etc.)

@PimaxUSA since you liked the above post, but have not left any brief comment saying you will investigate the issue within the last hour since the above post was made, are we to assume you refuse to comment on the tag I left you only a couple pages above in this thread to address the outstanding questions behind this situation?

Can we at least get an indication that this issue has been noted and an official reply will be given after the issue is investigated if you are unsure why this issue continues to reccur and is still not addressed if he did in fact receive the newer model from Shanghai as was indicated all future RMA requests post September 16 2019 would receive?
Maybe this was a one off issue of older stock being sent to @Timo.H1, but I think many would like to know.