Diagonal area of one lens is much brighter

I just got my pimax yesterday, it worked okay except for a line of flickering pixels- now after a few hours of use I’m getting a bright banded area on the left side. Never goes away. Tried restarting etc.
Have a picture, no idea how to include it.

@PIMAX-Support

Hi, could you please take a photo about this issue to support@pimaxvr.com? It will be better for our further estimate, thanks.