Compilation of issues with 5K+ and 8K

It seems like every user has had some sort of issue when receiving their new headset. This topic is intended to be a compilation of those issues. Hopefully this will help solve your issues or you may be able to solve someone else’s.

Here are the topics at the time of this topic’s creation:
http://community.openmr.ai/t/miraculously-solved-5k-urgent-assistance-required
http://community.openmr.ai/t/8k-headset-not-tracked
http://community.openmr.ai/t/solved-5k-received-setup-issues
http://community.openmr.ai/t/pimax-5k-troubleshooting
http://community.openmr.ai/t/pimax-8k-user-since-yesterday-totally-desperate-with-open-ssl-fatal-error

If you have a topic/issue you would like to add, please post in the following format only (aka no chatting in the comments):

  • Link to topic
  • 8K or 5K+
  • Solved or unsolved

 

Helpful Tips:

If your issue is solved, then please:

  • Edit the title to [Solved]YourTitle
  • Edit the OP to include the solution (plus any applicable software versions for Windows/PiTool/Steam/etc)
  • Update your comment on this thread to “Solved”
14 Likes

7 posts were split to a new topic: Open Discssion on Compiled 5k/8k issues

Please post general discussion in the link above & only post actual issues & solutions here please.

So please only backers with Headsets & @Davebobman post here.

4 Likes

[Solved] 5K+ urgent assistance required (the power LED is flashing green and the HMD is not recognized)

Solution: http://community.openmr.ai/t/miraculously-solved-5k-urgent-assistance-required/9720/12?u=neal_white_iii

3 Likes

Lighthouse Debugging

http://community.openmr.ai/t/lots-of-problems-with-pitool-0-90-detecting-hmd-controllers-stemvr-etc-compared-to-0-84/9898/49?u=heliosurge

2 Likes

Solution posted by @sweviver with support from @Sean.Huang on LH Tracking issue.

http://community.openmr.ai/t/new-pimax-8k-not-tracking/9497/20?u=heliosurge

1 Like