Backer box - Fedex tax and duties

the kickstarter page has a listing with prices that kinda matches and if you then ideally is able to find the original kickstarter payment in your bank statements… along with an explanation that might be enough?

Salut,
oui j’ai réussi, maïs depuis hier impossible de revenir sur le site
J’ai reçu un mail de confirmation de paiement

Can you see two messages above the declared values?
lol

Ouch… it bites that your customs are being extra diligent and noticed the low ‘gift’ values in your shipment. Unfortunately if they cross referenced the retail prices of the items, they would have seen them cost much more on the Pimax store. You could provide proof of the original payment, along with a link to the kickstarter page showing that most of these items were free gifts - addons to the original price that didn’t increase price on your headset, and you can make a statement that you already received your headset. Hopefully you get someone willing to spend 4-5 minutes reading the kickstarter site and who understands the ‘free’ nature of stretch goals and gifts. The second unfortunate thing is that they won’t be able to see when Pimax changed stretch goals to the backer box, so they may just assume that the comfort kit and silicone sleeve are extra purchases, and use the retail values for those (which would add $200 or so), but again, they seem to allow you to make a statement to clarify. Unfortunatly with only 5 days to respond, you’re very unlikely to get any useful info from Pimax themselves.

Make a brief paragraph length statement up front that summarizes concisely your situation, and include a note that you included a longer more detailed explanation as well (in which you can go into detail and include dates with prices and invoices and stuff). In my experience, people start leaning towards a judgement in the first few minutes of reading a summary, and if you make their job easy, they’re more likely to ‘help’ you out.

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