Ark / Atlas crashes 5K XR

Launching either Ark or Atlas that have some VR capabilities in the game crashes the 5K XR headset with error code 20300.

Video demostration

PiTool V1.0.1.132
5K XR V2.1.255.220

The vrserver log shows:
[19-08-21 16:01:24][PVR] LibPVRClient64.dll Release
[19-08-21 16:01:24][PVR] build time:May 17 2019 16:23:54
[19-08-21 16:01:24][PVR] build version:22
[19-08-21 16:01:24][PVR] sdk version:1-21
[19-08-21 16:01:31][PVR] PvrHmd::getHmdStatus rpc exception:1726
[19-08-21 16:01:31][PVR] PvrHmd::submitFrameToServer rpc exception:1726
[19-08-21 16:01:31][PVR] PvrHmd::getHmdStatus rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getFloatConfig rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getEyeRenderInfo rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getEyeRenderInfo rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getConnectedDevices rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getHmdStatus rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getTrackedDeviceStringProperty rpc exception:1722
[19-08-21 16:01:31][PVR] PvrHmd::getHmdStatus rpc exception:1722

which repeats over and over and over until after 87,235 further reports of:
[19-08-21 16:01:31][PVR] PvrHmd::getHmdStatus rpc exception:1722
it ends with:

[19-08-21 16:01:41][PVR] PvrHmd::getHmdStatus rpc exception:1722
[19-08-21 16:01:41][PVR] PvrHmd::onClientDisconnect rpc exception:1722

1 Like

Have you submitted a ticket with support with this info?

Might be awhile before I can try it. What is tge commandline option to launch Ark in VR?

Have not submitted a ticket, no.

No command lines used with launching either games, they’re straight vanilla Steam shortcuts at this point, so Ark / Atlas will be launching in desktop mode, and I’ve not gotten to the in game options button to Enable VR headset which I used to use with my Rift CV1.

The VR implementation within Ark with my CV1 was not great by any stretch, I just wanted to take a look with the Pimax, so it’s not a priority for me at all.

1 Like

Okay cool. As I recall before with Ark needed long ago to use a commandline option. Doing construction jobs atm. But when have some free time will look into it.